What do I do if my shop item comes damaged?

We are so sorry to hear you received a damaged or defective item.

Please contact us at [e-mail] within 24 hours of receiving your shipment. To save time, kindly send along some photos if there is damage or a visible defect so we can get you a replacement ASAP. If the issue is not something you can document via a photo, simply tell us what the issue is so we can pass it along to our factory if needed.