I'm having trouble logging in to the website. Mara Iserson June 24, 2019 13:59 Updated This could be due to so many things. To better resolve your issue, please contact our Customer Care team. From there, our team will work their magic and get you into your account ASAP! Related articles Can I skip a box? Can I order past Decorated boxes? How do I update my payment information? How do I change my address? What is the best email to reach you? Comments 3 comments Sort by Date Votes Caroline Hoyt April 29, 2020 17:38 Im having a horrible time trying to get to someone--- I signed up for a year's supple starting in summer 2020 but I just received the Spring 2020 box----- I already have this one---- so this is a duplicate---- and not one I wanted with my yearly subscription---- HELP!!!! Caroline Hoyt 412 230th St. Scranton, Iowa 51462 firstname.lastname@example.org 712-830-0465 0 Tammy Ray-Davis August 25, 2020 17:06 How do I update my new credit card number 0 Joyce Elling February 21, 2021 01:14 I can’t seem to get in to manage my account or to see if my box has shipped. 1 Please sign in to leave a comment.