You can cancel your quarterly subscription at any time by signing in to your account on www.decocrated.com. Cancellation requests must be received by the 1st of the month before the next seasonal ship date to avoid receiving the box. Cancellation requests after the 1st will take effect for the following seasonal ship date.
Annual subscriptions are prepaid orders for 4 boxes and are nonrefundable. When you purchased the annual subscription, you got an initial discount of 10% for agreeing to get all four boxes.
Canceling your account does not provide you a refund for any already-paid or shipped boxes, nor does it stop a pending charge.
If you would like to have this order canceled after billing has taken place, please know that there is a $25 cancellation fee to do so to cover our credit card processing and refunding fees.